Reviews

From 30 reviews
Eileen Rochford
Eileen Rochford

I’m so happy with our first experience working with First Chicago Plumbing!! A great company all around. It was simple to schedule our appointment. The manager was very easy to work with to explain the work we needed done, we simply shared …

read more
Response from business owner

Eileen, thank you so much for this amazing review! We really appreciate it! 🙏😊

via Facebook
Paul Lee
Paul Lee

Eugene is incredibly professional and skilled. He was prompt with the appointment and answered all of my questions. He provided me with options and guided me through his recommendations. Highly recommend!!!

Response from business owner

Paul, thank you so much for your kind words! We really appreciate it!

via Google
Michael Kusiak
Michael Kusiak

Very professional service, good communication, modern equipment and overall excellent experience working with Eugene and team. Explained everything to me patiently and in great detail. A few days after, they shared videos of the camera …

read more
Response from business owner

Michael, thank you so much for such a great feedback! We really appreciate it!

via Google
Steve Thoren
Steve Thoren

I chose to work First Chicago plumbing because of the exceptional rating and reviews and I was happy I did. For my project, I wanted to work with an experienced and professional company. The team from First Chicago Plumbing is responsive …

read more
Response from business owner

Thank you so much Steve for taking the time and writing us such a great review!

via Google
Brian Lease
Brian Lease

We needed a pipe replaced and the office was prompt and professional in the quote and scheduling. The guys did a great job on the repair: efficient, communicated well on what they were doing, and overall, did exactly what we needed. Would …

read more
Response from business owner

Thank you Brian for such a great review!

via Google
Amanda Dodge
Amanda Dodge

We have an old home with old plumbing, so we've needed some assistance a few times. Eugene and the team are responsive, helpful, and very fast with communication. We're very happy with them and just glad that we found them!

Response from business owner

Thank you so much Amanda for the review! It’s always a pleasure to work with you!

via Google
William Clements
William Clements

Definitely the best plumbers we've ever hired in Chicago. Between the condo associations that I'm a member of and my personal property, First Chicago's work has always been top notch. The owner Eugene is awesome and his crew is prompt, …

read more
Response from business owner

William, thanks a lot for such an awesome feedback! It’s always a pressure to work with you and I appreciate you doing business with us.

via Google
William Clements
William Clements

Definitely the best plumbers we've ever hired in Chicago. Between the condo associations that I'm a member of and my personal property, First Chicago's work has always been top notch. The owner Eugene is awesome and his crew is prompt, …

read more
via Facebook
Patrick McLean
Patrick McLean

Garbage disposal died and First Chicago Plumbing came out and took care of it quickly. The best part was that the plumber took the time to educate me on how my kitchen plumbing works. I learned a lot and feel like I now have an …

read more
Response from business owner

Thank you so much, Patrick! We really appreciate your feedback!

via Google
Danielle Lewandowski
Danielle Lewandowski

They did a great job. Very friendly and competent. I will definitely use them again!

Response from business owner

Thank you Danielle for such a great review!

via Google
Eric Baker
Eric Baker

They responded quickly to my situation, showed up on time, and got the work done quickly and correctly. My second good experience with them!

Response from business owner

Thank you so much Eric for taking the time and giving us such a great feedback!

via Google
P B
P B

Eugene is prompt and does a wonderful job coordinating with his team. I had Martin over several times and they are prompt and helpful in all aspects of the job. I highly recommend these guys for all your plumbing needs. Great knowledge, …

read more
Response from business owner

Thank you so much Paul for this awesome review! It’s always a pleasure working with you and we appreciate your continuous business!

via Google
Dan Nemeth
Dan Nemeth

These guys did a really good job installing a new drain pipe under my kitchen sink. Eugene was very responsive and provided me the lowest price compared to other plumbers I looked at. I would definitely recommend this company!

Response from business owner

Thank you so much for your review! We really appreciate it!

via Google
Tina Tomas
Tina Tomas

Great plumbers! Eugene and Marin came to change my water heater. They did the job fast and clean with no mess on a affordable price. Will use them again in future. Highly recommended!!!

Response from business owner

Thank you so much Tina for the review, we really appreciate it!

via Google
joseph Alcaraz
joseph Alcaraz

Martin and crew were polite and very receptive to all my requests. Would hire them in a heartbeat again. Excellent work!

Response from business owner

Joseph, thank you for writing such a great review! We really appreciate it.

via Google
Benjamin Wood
Benjamin Wood

Eugene was helpful and responsive with my questions, and the crew was fast and efficient. Great experience all around.

Response from business owner

Thank you so much Benjamin for this amazing review!

via Google
Josiane Horak
Josiane Horak

Eugene from first Chicago was the most responsive contractor I have ever dealt with. He got me quotes quickly, adjusted the invoice as work changed, and kept me informed about progress. The plumbers that he sent out to do the job were …

read more
Response from business owner

Thank you Josiane, for such a great review! We really appreciate it!

via Google
Kimberly Randiev
Kimberly Randiev

As a business owner with little time, I need fast, honest, professional work done by a company I can trust. They arrive on time, give you clear details of work needed and get the job done correctly! I highly recommend First Chicago …

read more
Response from business owner

Thank you so much, Kimberly.

via Google
Jodie Sawyer
Jodie Sawyer

First Chicago is a knowledgeable and reliable plumbing company. They're immediately responsive and ask for photos to clarify the issue. Eugene is low key and fast and seems to proceed in a way that keeps the price under control. Best …

read more
Response from business owner

Thank you, Johanna for such a great review. We appreciate your continued business!

via Google
Julie Szwedo Tyler
Julie Szwedo Tyler

Eugene and Alex are rockstars in my book! They do fantastic work and are very professional, friendly and hardworking. I highly recommend First Chicago Plumbing!

Response from business owner

Thank you, Julie for such an amazing feedback! It's always a pleasure to work with customers like you. We appreciate your business!

via Facebook
Holly Wass
Holly Wass

Changed our cartridge in shower so the shower head would stop dripping. Works perfectly now! Thank you Eugene. Fair pricing. Quick to respond & make appointment. Very professional. I appreciate the upfront & honest pricing in advance.

Response from business owner

Holly, thank you for such a great review! Feel free to reach out if there’s anything else we can help you with! Thank you for your business!

via Google
James Vanaria
James Vanaria

Eugene and Martin were very professional, diagnosed the problem, replaced an ejector pump in about an hour. Very happy with their work, responsiveness. I easily recommend them.

Response from business owner

James, thank you so much for the review, we really appreciate it! Feel free to reach out to us if there’s anything else we could help you with!

via Google
Kelsey Watterworth
Kelsey Watterworth

Needed two toilets inspected/repaired. Both issues were resolved in a professional and timely manner. Would use their services again and would recommend to others.

Response from business owner

Thank you, Kelsey, for such a great review!

via Google
Lisa Lambiase
Lisa Lambiase

Office manager is really easy to work with – she was so helpful with figuring out what work I needed done via phone and helping to schedule and coordinate it. Technicians showed up right on time and did a great job with the work needed.

Response from business owner

Lisa, thanks a lot for taking the time and leave us an excellent review. We really appreciate your business! Feel free to reach out if there's anything else we can help you with!

via Google
Kathryn Baltensperger
Kathryn Baltensperger

First Chicago Plumbing gave us a quote based on pictures we sent, at no charge. The final bill matched the estimate exactly (aside from the fact that they discovered on-site that we needed a new garbage disposal--which, parts and labor, was…

read more
Response from business owner

Thank you for your kind review, Kathryn! It was a great pleasure working with you. If you ever need anything else, do not hesitate to contact us!

via Google
Kim Green
Kim Green

Would definitely call them for any plumbing needs. They were fast, reliable, and reasonably priced. Everything that was happening was explained to me in detail and all of my questions were answered. Really great customer service!

Response from business owner

Thank you, Kim, for such a great review!

via Google
Joe Prino
Joe Prino

They did my remodel , poured a shower base installed a steam shower and all the normal stuff. Total pros . I called him-yesterday about a issue and they came snd resolved it today .

via Facebook
Nobuhiko Tokita
Nobuhiko Tokita

First Chicago Plumbing did a great job repiping the water supply lines in our old house. A new laundry tub was installed along with two new outdoor spigots. The three man team completed the job in a day and a half as they said they would…

read more
Response from business owner

Thank you very much for your kind words! It was such a please to work with a wonderful couple like yours. Feel free to reach out to us if you ever need anything else and we’d be more than happy to help.

via Google
Corey Calhoun
Corey Calhoun

Best plumbing company I’ve met to date. Their prices are on the higher end of the market, but it’s matched by the quality of their work and their professionalism. Very intelligent and practiced workmanship. I would definitely recommend them…

read more
Response from business owner

Thank you, Corey for such a great feedback! Feel free to contact us if there’s anything else we can help you with!

via Google
Cathy Kuken
Cathy Kuken

First Chicago Plumbing replaced the faucets in two bathrooms and the kitchen and also replaced the diverter in the bathtub. Eugene and the gentleman with him (I don't recall his name) were very professional and very nice. Eugene took the …

read more
Response from business owner

Thank you, Cathy, for such an amazing feedback, it was a pleasure working with you! Don’t hesitate to contact us if there’s anything else we could do for you, we’d be more than happy to help!

via Google