Reviews

From 128 reviews
Justin Cherry
Justin Cherry

I am a general contractor specializing in bathroom remodels and I frequently use First Chicago plumbing as my go-to plumbing outfit. Always on time, fair pricing, quality work performed in a professional fashion every time!

via Google
Scott Allen
Scott Allen

They were able to give a quote using photos that I took. The plumbers arrived on time, were courteous, and got the job done. I would definitely recommend First Chicago Plumbing.

via Google
Melissa F
Melissa F

We're new homeowners who encountered quite a few unexpected problems that our inspector "missed". First Chicago Plumbing was quick to reply even though I initially messaged them outside of business hours. We were pleased with the efficency …

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Response from business owner

Thank you so much Melissa! We really appreciate it!

via Google
Gordon Reiher
Gordon Reiher

Only 5 stars because I can't give 6. They are that good. Very pleased with the sewer repair: they relocated a malfunctioning 80 year old floor drain without tearing out any finished walls, or making much dust. Very clean job, very nice guys…

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via Google
Lisa Thompson
Lisa Thompson

Martin found the cause of our sewer gas smell and solved it without opening a wall, which we really appreciated. They will definitely be our first call if we have any plumbing issues in the future. An overall great experience.

Response from business owner

Thank you so much Lisa for leaving us a review, we really appreciate it!

via Google
Danielle Dipaola
Danielle Dipaola

Martin and his colleague were very professional and walked me through exactly what they needed to do. I would absolutely use them again. The repair was done in under an hour.

Response from business owner

Thank you Danielle, we really appreciate your feedback!

via Google
John Ritterbush
John Ritterbush

They showed up on time and were very helpful checking out our new home's plumbing. They were very clear on the cost of everything before they fixed it and gave quotes for the bigger jobs we need to do later. They explained everything they …

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Response from business owner

Thank you so much John for leaving us a review!

via Google
Evan Bierman
Evan Bierman

I had First Chicago out to move some pipes while remodeling my master bathroom. They went the extra mile and made quick work of the job. To move the shower lines, tub plumbing to accommodate a freestanding tub and tub filler installation it…

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Response from business owner

Thanks for the review, Evan! We really appreciate it.

via Google
Dimo Raychev
Dimo Raychev

I used these guys few times so far. They re-did a small bathroom, and change a water heater. My most recent job was a drain system and flooding check outside of the house. Work was done well, on time. Their team is great – good …

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Response from business owner

We appreciate your business

via Google
Eric Kirsammer
Eric Kirsammer

I’ve used them for many different projects and would recommend them to anyone.

via Facebook
William Burns
William Burns

Fantastic experience with First Chicago Plumbing. Professional and friendly technicians, would highly recommend!

Response from business owner

Thank you so much for leaving us a review! We really appreciate it!

via Google
Bobby Lively
Bobby Lively

Eugene and Mike installed a new water heater for us with very short notice – AND DURING A BLIZZARD. They were timely, professional, nice, and clean – despite their truck getting stuck in the snow TWICE. Couldn't have asked for a better …

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Response from business owner

Thank you for much for the review Bobby! We really appreciate it!

via Google
Emily Zaniker
Emily Zaniker

I had a great experience with First Chicago Plumbing. They were able to give me an accurate quote before coming in and it was very easy to schedule an appointment. The plumber that came was very helpful and professional and explained …

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Response from business owner

Thank you so much for the review Emily. We really appreciate it!

via Google
Laura Mixter
Laura Mixter

First Chicago Plumbing quickly answered my call, was able to schedule me for the next day and quickly and professionally installed my new garbage disposal. Definitely recommend.

Response from business owner

Laura, thank you so much for the review. We really appreciate it!

via Google
Anna Belkind
Anna Belkind

Eugene arrived on time, he was very attentive and easy to communicate. Toilet wax ring and an angle stop for the toilet were replaced. The work was done very professionally and accurately.

I certainly recommend First Chicago plumbing.

Response from business owner

Thank you so much, Anna, for such a great review! We really appreciate it!

via Google
Nickolas Brown
Nickolas Brown

I hired First Chicago Plumbing to remove and install 3 new toilets and seats. They responded the fastest of any of the plumbers I reached out to and arrived exactly when planned. They worked efficiently and finished the job in a timely …

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via Google
Jesse Smith
Jesse Smith

They had an earlier opening, called first and got me in early. Very helpful with clear and simple explanations.

via Google
Katie Mena
Katie Mena

Super helpful and professional, will definitely use them again if needed!

via Google
eviana parra
eviana parra

I called first Chicago climbing to do an inspection for me, Pete and Noah explained to me everything I needed to know about the homes systems to feel confident in whatever decision I make. Very knowledgeable, transparent and professional I …

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via Google
eviana parra
eviana parra

I called first Chicago climbing to do an inspection for me, Pete and Noah explained to me everything I needed to know about the homes systems to feel confident in whatever decision I make. Very knowledgeable, transparent and professional I …

read more
via Google
Greg A
Greg A

First Chicago Plumbing did a great job in installing a replacement kitchen faucet and laundry faucet with associated plumbing. Would definitely recommend.

via Google
Nicholas Dodge
Nicholas Dodge

I used First Chicago Plumbing for the first time recently and was very happy with the experience. Even before booking the job, the project manager spend a lot of time with me answering questions and making sure that I understood the process…

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via Google
B Praisaengpetch
B Praisaengpetch

Excellent in every way. Easy and timely communication. On time. Courteous. Excellent and quality workmanship. Very professional and reliable.

via Google
Zach Schmitz
Zach Schmitz

First Chicago was responsive and professional, quickly responding to my request for a quote, answering my questions and getting the work scheduled. They also did a great job of walking me through the work they did at the end of the day. I …

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via Google
Barbara V
Barbara V

Sure what a wonderful company, I told everyone!

Arya Daire
Arya Daire

Perfectly on time, efficient, professional and polite, explained everything, price was very close to estimate. No complaints!

Response from business owner

Thank you, Arya. We appreciate your business!

via Google
Ted Asmali
Ted Asmali

Very good quality work, fair pricing. Extremely professional and efficient.

Response from business owner

Thank you, Ted! We appreciate your business!

via Google
Michael Maron
Michael Maron

We've used First Chicago a couple times. Back in May, our sump pump died during some heavy rain. First Chicago was able to get out that day, and put in a new solid sump pump at a good price. They were very consultative, and walked me …

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Response from business owner

Thank you, Michael, for such a great review! We really appreciate your continuous business! If you ever need help with anything else, feel free to reach out!

via Google
Michael Maron
Michael Maron

We've used First Chicago a couple times. Back in May, our sump pump died during some heavy rain. First Chicago was able to get out that day, and put in a new solid sump pump at a good price. They were very consultative, and walked me …

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Response from business owner

Thank you, Michael, for such a great review! We really appreciate your continuous business! If you ever need help with anything else, feel free to reach out!

via Google
Howie Haberstroh
Howie Haberstroh

I got 3 quotes from various plumbing companies to install a spigot on my roof deck, and from the very beginning, it was clear that First Chicago Plumbing would be the company I’d go with as long as their quote was competitive. My home is …

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Response from business owner

Howie, thank you so much for your kind words! It was truly a pleasure working with you. We appreciate your business, if you ever need anything else, feel free to reach out!

via Google
Howie Haberstroh
Howie Haberstroh

I got 3 quotes from various plumbing companies to install a spigot on my roof deck, and from the very beginning, it was clear that First Chicago Plumbing would be the company I’d go with as long as their quote was competitive. My home is …

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Response from business owner

Howie, thank you so much for your kind words! It was truly a pleasure working with you. We appreciate your business, if you ever need anything else, feel free to reach out!

via Google
Tony Simonis
Tony Simonis

Amazing experience and team. Eugene and team were prompt, dealt with me over something like 30 emails, and were super knowledgeable. Took the time to explain when they hit a hiccup and how much extra it would be, and took the time to try to…

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Response from business owner

Thank you so much Tony for such a great review! We really appreciate it!

via Google
Tony Simonis
Tony Simonis

Amazing experience and team. Eugene and team were prompt, dealt with me over something like 30 emails, and were super knowledgeable. Took the time to explain when they hit a hiccup and how much extra it would be, and took the time to try to…

read more
Response from business owner

Thank you so much Tony for such a great review! We really appreciate it!

via Google
Paul Lee
Paul Lee

Eugene is incredibly professional and skilled. He was prompt with the appointment and answered all of my questions. He provided me with options and guided me through his recommendations. Highly recommend!!!

Response from business owner

Paul, thank you so much for your kind words! We really appreciate it!

via Google
Michael Kusiak
Michael Kusiak

Very professional service, good communication, modern equipment and overall excellent experience working with Eugene and team. Explained everything to me patiently and in great detail. A few days after, they shared videos of the camera …

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Response from business owner

Michael, thank you so much for such a great feedback! We really appreciate it!

via Google
Steve Thoren
Steve Thoren

I chose to work First Chicago plumbing because of the exceptional rating and reviews and I was happy I did. For my project, I wanted to work with an experienced and professional company. The team from First Chicago Plumbing is responsive …

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Response from business owner

Thank you so much Steve for taking the time and writing us such a great review!

via Google
Brian Lease
Brian Lease

We needed a pipe replaced and the office was prompt and professional in the quote and scheduling. The guys did a great job on the repair: efficient, communicated well on what they were doing, and overall, did exactly what we needed. Would …

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Response from business owner

Thank you Brian for such a great review!

via Google
Amanda Dodge
Amanda Dodge

We have an old home with old plumbing, so we've needed some assistance a few times. Eugene and the team are responsive, helpful, and very fast with communication. We're very happy with them and just glad that we found them!

Response from business owner

Thank you so much Amanda for the review! It’s always a pleasure to work with you!

via Google
William Clements
William Clements

Definitely the best plumbers we've ever hired in Chicago. Between the condo associations that I'm a member of and my personal property, First Chicago's work has always been top notch. The owner Eugene is awesome and his crew is prompt, …

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Response from business owner

William, thanks a lot for such an awesome feedback! It’s always a pressure to work with you and I appreciate you doing business with us.

via Google
William Clements
William Clements

Definitely the best plumbers we've ever hired in Chicago. Between the condo associations that I'm a member of and my personal property, First Chicago's work has always been top notch. The owner Eugene is awesome and his crew is prompt, …

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Response from business owner

William, thanks a lot for such an awesome feedback! It’s always a pressure to work with you and I appreciate you doing business with us.

via Google
Patrick McLean
Patrick McLean

Garbage disposal died and First Chicago Plumbing came out and took care of it quickly. The best part was that the plumber took the time to educate me on how my kitchen plumbing works. I learned a lot and feel like I now have an …

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Response from business owner

Thank you so much, Patrick! We really appreciate your feedback!

via Google
Patrick McLean
Patrick McLean

Garbage disposal died and First Chicago Plumbing came out and took care of it quickly. The best part was that the plumber took the time to educate me on how my kitchen plumbing works. I learned a lot and feel like I now have an …

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Response from business owner

Thank you so much, Patrick! We really appreciate your feedback!

via Google
Danielle Lewandowski
Danielle Lewandowski

They did a great job. Very friendly and competent. I will definitely use them again!

Response from business owner

Thank you Danielle for such a great review!

via Google
Eric Baker
Eric Baker

They responded quickly to my situation, showed up on time, and got the work done quickly and correctly. My second good experience with them!

Response from business owner

Thank you so much Eric for taking the time and giving us such a great feedback!

via Google
Paul B
Paul B

Eugene is prompt and does a wonderful job coordinating with his team. I had Martin over several times and they are prompt and helpful in all aspects of the job. I highly recommend these guys for all your plumbing needs. Great knowledge, …

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Response from business owner

Thank you so much Paul for this awesome review! It’s always a pleasure working with you and we appreciate your continuous business!

via Google
Dan Nemeth
Dan Nemeth

These guys did a really good job installing a new drain pipe under my kitchen sink. Eugene was very responsive and provided me the lowest price compared to other plumbers I looked at. I would definitely recommend this company!

Response from business owner

Thank you so much for your review! We really appreciate it!

via Google
Tina Tomas
Tina Tomas

Great plumbers! Eugene and Marin came to change my water heater. They did the job fast and clean with no mess on a affordable price. Will use them again in future. Highly recommended!!!

Response from business owner

Thank you so much Tina for the review, we really appreciate it!

via Google
Tina Tomas
Tina Tomas

Great plumbers! Eugene and Marin came to change my water heater. They did the job fast and clean with no mess on a affordable price. Will use them again in future. Highly recommended!!!

Response from business owner

Thank you so much Tina for the review, we really appreciate it!

via Google
joseph Alcaraz
joseph Alcaraz

Martin and crew were polite and very receptive to all my requests. Would hire them in a heartbeat again. Excellent work!

Response from business owner

Joseph, thank you for writing such a great review! We really appreciate it.

via Google
Benjamin Wood
Benjamin Wood

Eugene was helpful and responsive with my questions, and the crew was fast and efficient. Great experience all around.

Response from business owner

Thank you so much Benjamin for this amazing review!

via Google
Benjamin Wood
Benjamin Wood

Eugene was helpful and responsive with my questions, and the crew was fast and efficient. Great experience all around.

Response from business owner

Thank you so much Benjamin for this amazing review!

via Google
Josiane Horak
Josiane Horak

Eugene from first Chicago was the most responsive contractor I have ever dealt with. He got me quotes quickly, adjusted the invoice as work changed, and kept me informed about progress. The plumbers that he sent out to do the job were …

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Response from business owner

Thank you Josiane, for such a great review! We really appreciate it!

via Google
Kimberly Randiev
Kimberly Randiev

As a business owner with little time, I need fast, honest, professional work done by a company I can trust. They arrive on time, give you clear details of work needed and get the job done correctly! I highly recommend First Chicago …

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Response from business owner

Thank you so much, Kimberly.

via Google
Jodie Sawyer
Jodie Sawyer

First Chicago is a knowledgeable and reliable plumbing company. They're immediately responsive and ask for photos to clarify the issue. Eugene is low key and fast and seems to proceed in a way that keeps the price under control. Best …

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Response from business owner

Thank you, Johanna for such a great review. We appreciate your continued business!

via Google
Julie Szwedo Tyler
Julie Szwedo Tyler

Eugene and Alex are rockstars in my book! They do fantastic work and are very professional, friendly and hardworking. I highly recommend First Chicago Plumbing!

Response from business owner

Thank you, Julie for such an amazing feedback! It's always a pleasure to work with customers like you. We appreciate your business!

via Facebook
Holly Wass
Holly Wass

Changed our cartridge in shower so the shower head would stop dripping. Works perfectly now! Thank you Eugene. Fair pricing. Quick to respond & make appointment. Very professional. I appreciate the upfront & honest pricing in advance.

Response from business owner

Holly, thank you for such a great review! Feel free to reach out if there’s anything else we can help you with! Thank you for your business!

via Google
James Vanaria
James Vanaria

Eugene and Martin were very professional, diagnosed the problem, replaced an ejector pump in about an hour. Very happy with their work, responsiveness. I easily recommend them.

Response from business owner

James, thank you so much for the review, we really appreciate it! Feel free to reach out to us if there’s anything else we could help you with!

via Google
Kelsey Watterworth
Kelsey Watterworth

Needed two toilets inspected/repaired. Both issues were resolved in a professional and timely manner. Would use their services again and would recommend to others.

Response from business owner

Thank you, Kelsey, for such a great review!

via Google
Lisa Lambiase
Lisa Lambiase

Office manager is really easy to work with – she was so helpful with figuring out what work I needed done via phone and helping to schedule and coordinate it. Technicians showed up right on time and did a great job with the work needed.

Response from business owner

Lisa, thanks a lot for taking the time and leave us an excellent review. We really appreciate your business! Feel free to reach out if there's anything else we can help you with!

via Google
Kathryn Baltensperger
Kathryn Baltensperger

First Chicago Plumbing gave us a quote based on pictures we sent, at no charge. The final bill matched the estimate exactly (aside from the fact that they discovered on-site that we needed a new garbage disposal--which, parts and labor, was…

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Response from business owner

Thank you for your kind review, Kathryn! It was a great pleasure working with you. If you ever need anything else, do not hesitate to contact us!

via Google
Kim Green
Kim Green

Would definitely call them for any plumbing needs. They were fast, reliable, and reasonably priced. Everything that was happening was explained to me in detail and all of my questions were answered. Really great customer service!

Response from business owner

Thank you, Kim, for such a great review!

via Google
Joe Prino
Joe Prino

They did my remodel , poured a shower base installed a steam shower and all the normal stuff. Total pros . I called him-yesterday about a issue and they came snd resolved it today .

via Facebook
Nobuhiko Tokita
Nobuhiko Tokita

First Chicago Plumbing did a great job repiping the water supply lines in our old house. A new laundry tub was installed along with two new outdoor spigots. The three man team completed the job in a day and a half as they said they would…

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Response from business owner

Thank you very much for your kind words! It was such a please to work with a wonderful couple like yours. Feel free to reach out to us if you ever need anything else and we’d be more than happy to help.

via Google
Corey Calhoun
Corey Calhoun

Best plumbing company I’ve met to date. Their prices are on the higher end of the market, but it’s matched by the quality of their work and their professionalism. Very intelligent and practiced workmanship. I would definitely recommend them…

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Response from business owner

Thank you, Corey for such a great feedback! Feel free to contact us if there’s anything else we can help you with!

via Google
Cathy Kuken
Cathy Kuken

First Chicago Plumbing replaced the faucets in two bathrooms and the kitchen and also replaced the diverter in the bathtub. Eugene and the gentleman with him (I don't recall his name) were very professional and very nice. Eugene took the …

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Response from business owner

Thank you, Cathy, for such an amazing feedback, it was a pleasure working with you! Don’t hesitate to contact us if there’s anything else we could do for you, we’d be more than happy to help!

via Google
Hilda L. Williams
Hilda L. Williams

I was so fortunate to have FCP recommended at my time of need. I am highly pleased with the professional and knowledgeable manner in which Eugene and Martin handled the situation. FCP has definitely gained a new customer who will refer …

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Response from business owner

Thank you so much for a such a great feedback, Hilda. It's wonderful to hear that Eugene and Martin were able to provide you with an excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

via Google
Tom Loots
Tom Loots

Great people and great service

Response from business owner

Hey Tom! We really appreciate your taking the time to review your experience with our company and are thrilled to hear your kind words! We see that out of 5 stars we received 4 stars. And we would like to follow up with you what we can do to leave you 100% satisfied. We work really hard in order to provide the best service possible and it is our goal to meet all of our customers expectations. We appreciate the chance to work with you, and remain available if you have any further questions or concerns. Our customer reviews are very important to us and we are always grateful for an opportunity to learn from our customers experience. Feel free to contact me directly at firstchicagoplumbing@gmail.com

All best, Atanas.

via Google
ozgur yumruk
ozgur yumruk

Very professional and prompt on the service call. I will definitely call them again.

via Google
Terry Tanis
Terry Tanis

I really liked Eugene and his co-worker (didn't catch his name). They made me feel very comfortable with the work they were going to perform, and explained everything very thoroughly. They did a few different unrelated plumbing jobs at my…

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Response from business owner

Thank you so much for the the great review, Terry! We’re so happy we could help. It was a pleasure working with you, please let us know if there’s anything else we could do for you.

via Google
Monica Daggett
Monica Daggett

Eugene is the best. Fast, reliable, knowledgeable, and a genuinely nice guy. Will always recommend in a second.

Response from business owner

Thank you so much for your kind words, Monica.

via Google
Chase Schwalbach
Chase Schwalbach

Amazing experience and team. Eugene and team were prompt, dealt with me over something like 30 emails, and were super knowledgeable. Took the time to explain when they hit a hiccup and how much extra it would be, and took the time to try to…

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Response from business owner

Thanks a lot, Chase. It was a pleasure working with you!

via Google
Kyle Morford
Kyle Morford

Eugene is super responsive and a hard worker. They are always my first call for plumbing.

Response from business owner

Thank you for your kind words, Chasen!

via Google
Matt Murnighan
Matt Murnighan

Had some serious leaking from our kitchen sink around the holidays. Very quick response. Eugene was excellent and the problem was fixed the same day!

Response from business owner

Thank you for the great review, Matt.

via Google
Kyle Clifford
Kyle Clifford

First Chicago quickly made time for me and did excellent work. Will use them again in the future.

Response from business owner

Thank you for the feedback Kyle

via Google
Lane Gibson
Lane Gibson

Prompt, clean and knowledgeable. The work was performed as discussed and the solution offered repaired the issue.

Response from business owner

Thank you for choosing us , helping out with your issue

via Google
Kevin Christensen
Kevin Christensen

Easy to work with, fast, professional, just incredible. We’ve gone through many plumbing services and I think we finally found our guys. Highest possible recommendation!

Response from business owner

Thank you for your business

via Google
Chris Kozak
Chris Kozak

I hired First Chicago Plumbing to replace 4 tank hot water heaters in my 4-flat. Their rate was much more reasonable than the others I contacted and the work appears to be well done. No trouble so far!

via Google
Khushru Dadachanji (kd)
Khushru Dadachanji (kd)

Eugene and team do an excellent job every time. We have solicited their services on a number of occasions for our fitness center. They know what they’re doing! We also love that they are a local, family run business. First Chicago Plumbing …

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via Google
mayalian
mayalian

They assessed issues, explained them and then fixed them, and even cleaned up and took large debris that garbage truck might refuse.

I hope not to have future plumbing problems but if I do, I will call First Chicago Plumbing.

via Google
A G
A G

I've hired First Chicago Plumbing for more than one plumbing issue. They're on time, courteous, professional, thorough and their prices were the most reasonable.

via Google
Haley Kolier
Haley Kolier

My company had an absolute emergency plumbing situation in the middle of a giant thunderstorm and Eugene and his team were so quick to come to our rescue! Him and the rest of the team were extremely polite, knowledgable and thorough with …

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via Google
Jack Alvarez
Jack Alvarez

What a wonderful plumber! Eugene was friendly, quick, and polite. He replaced my drain and fixed toilet from constantly running. Highly recommend First Chicago Plumbing!

via Google
John dempsey
John dempsey

Eugene and Martin responded to my problem promptly and professionally, and completely solve the problem of a clogged bathtub drain, at a reasonable price. I would not hesitate to recommend First Chicago Plumbing.

via Google
Family Dental
Family Dental

Very professional and punctual service! Eugene was extremely informative and friendly. I absolutely recommend First Chicago Plumbing.

Response from business owner

Thank you for your feedback

via Google
Alina Mindra
Alina Mindra

I had a problem with my pressure in my apartment None of my fixtures working properly.I found First Chicago Plumbing online,they were very quick to response ,came by and located the problem,fixed it and I am so happy,

Response from business owner

We appreciate your business

via Google
Libby Madej
Libby Madej

Wonderful company that I would recommend to anyone! We had several gas leaks in our basement and had our gas turned off immediately. After calling First Chicago Plumbing, they came out the same day, gave us a very fair quote, and were back …

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Response from business owner

We appreciate your business

via Google
Antoaneta Nikodimova
Antoaneta Nikodimova

I'm very happy with the work they've done. My new bathroom looks amazing and the price for it was reasonable. I highly recommend their services as they are professional and reliable team

Response from business owner

Thank you for your feedback

via Google